Gravus support
Gravus is a calendar-first workout and weight tracker for iPhone (cut, bulk, and recomp).
Email: support@getgravus.com
Please include:
- The email you entered in Gravus onboarding
- iPhone model and iOS version
- Gravus version (Account → About)
We read this inbox. Aim to reply within two business days. We are a small team; we do not offer phone support in v1.0.
In the app: Account → About → Help & feedback opens Mail with our address and your version already filled.
Subscriptions (App Store)
Purchases go through Apple, not a card form inside Gravus.
| Task | How |
|---|---|
| Start trial / subscribe | End of onboarding paywall (14-day trial, then monthly or annual) |
| Restore on a new iPhone | Paywall or Account → Restore purchases (same Apple ID) |
| Cancel or change plan | Settings → [your name] → Subscriptions |
| Refund | reportaproblem.apple.com |
Deleting Gravus does not cancel the subscription. Cancel in Apple ID settings at least 24 hours before renewal.
Prices shown in the app come from the App Store for your country.
Apple Health
Gravus only reads Apple Health (calories, workouts, optional body metrics). It does not write.
- Connect or check status: Account → Data sources
- Change what Gravus can read: Health app → Sharing / Data Access → Gravus
- If numbers look wrong, check the source app (for example a food logger) in Health first - Gravus displays what Health already has.
Your data (v1.0)
Your workout log lives on this iPhone. Uninstalling Gravus deletes it. There is no Gravus cloud account and no password.
To remove the email we may have sent to RevenueCat for support lookup, email support@getgravus.com from that address and ask us to delete it.
Privacy Policy: https://getgravus.com/privacy
Terms of Use: https://getgravus.com/terms
Health disclaimer: https://getgravus.com/disclaimer
What Gravus is not
Gravus is not medical advice and not a food diary. Calorie and body-fat figures are estimates. See the disclaimer linked above.